Join Our Tribe at Invince

Location: Noida / Pune

Employment Type: Full-time

Experience Required: 3 – 5 Years

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Job Summary:

We are looking for a Java Developer with 3–5 years of hands-on experience in building scalable, high-performance web applications. The ideal candidate should have strong technical proficiency in Java and related technologies, a passion for clean, efficient code, and the ability to thrive in both independent and team-based environments.

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Key Responsibilities:

• Design, develop, and maintain secure and scalable Java-based web applications.
• Participate in the full software development lifecycle – including requirement analysis, design, coding, testing, deployment, and support.
• Write clean, maintainable, and memory-efficient code following industry best practices and standards.
• Develop and consume RESTful APIs with a solid understanding of API design principles.
• Troubleshoot, debug, and optimize application performance in production environments.
• Collaborate with cross-functional teams including business analysts, QA, DevOps, and fellow developers.
• Manage assigned modules independently and contribute to project planning, estimation, and delivery.
• Continuously enhance development practices by adopting new tools, frameworks, and technologies.

Required Technical Skills:

• Backend Technologies: Core Java, JSP, Servlets, JDBC, Spring Boot
• Frontend Technologies: JavaScript, jQuery, HTML5, CSS3
• Databases: MS SQL, PostgreSQL – proficient in writing complex SQL queries and stored procedures
• Application Server: Apache Tomcat
• Development Tools: Eclipse, IntelliJ IDEA, VS Code
• Version Control: SVN, Git

Desirable / Value-Added Skills:

• Cloud Platforms: Microsoft Azure – knowledge of cloud deployment and services is a plus
• DevOps & CI/CD: Experience with CI/CD tools like Jenkins, GitLab CI, or Azure DevOps
• API Integration: Familiarity with integrating third-party APIs (e.g., payment gateways, external services)
• Frameworks: Spring Boot – familiarity or hands-on experience will be a strong plus

Soft Skills:

• Strong analytical and problem-solving abilities
• Excellent communication skills – both written and verbal
• Effective team player with the ability to work independently when needed
• Eagerness to learn and adapt to evolving technologies and project requirements

Location: Noida / Pune

Employment Type: Full-time

Experience Required: 1 – 3 Years

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Job Summary:

Looking for a Support Executive with experience in Learning Management Systems (LMS) to join our customer support team. As a Support Executive, you will play a crucial role in providing exceptional support and assistance to our clients using our LMS platform and the ability to thrive in both independent and team-based environments.

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Key Responsibilities:

• Responding to customer inquiries and technical issues related to the Learning Management System (LMS) via phone, and email, in a timely and professional manner.
• Diagnosing and troubleshooting LMS-related problems, identifying the root cause, and providing effective solutions to customers.
• Assisting customers with LMS configuration, setup, and user management, including account creation, enrollment, and course assignments.
• Guiding customers on how to effectively use the LMS features, such as course content uploading, creating assessments, and generating reports.
• Collaborating with the technical team to escalate complex technical issues and follow up on the resolution with the customer.
• Documenting and maintaining records of customer interactions, issues, and resolutions in the support ticketing system.
• Monitoring the performance and availability of the LMS platform and taking necessary actions to ensure smooth operations.
• Identifying recurring issues and providing feedback to the product development team to improve the LMS functionality and user experience.
• Conducting remote training sessions for customers to enhance their understanding of the LMS features and functionalities.
• Ensuring high levels of customer satisfaction by delivering exceptional customer service and support.

Required Technical Skills:

• Strong aptitude and understanding of Learning Management Systems, e-learning technologies, and related industry standards.
• Excellent communication skills with the ability to articulate technical concepts to non-technical customers effectively.
• Problem-solving skills and the ability to troubleshoot and resolve technical issues independently.
• Strong organizational skills with attention to detail to maintain accurate customer records and track support requests.
• Customer-centric approach with a passion for providing exceptional support and ensuring customer satisfaction.
• Familiarity with various Learning Management System platforms and their functionalities is a plus.
• Bachelor's degree or equivalent experience in a related field is preferred.

Soft Skills:

• Strong analytical and problem-solving abilities
• Excellent communication skills – both written and verbal
• Effective team player with the ability to work independently when needed
• Eagerness to learn and adapt to evolving technologies and project requirements
• Proven work experience as a Support Executive or in a similar customer-facing role with experience in supporting Learning Management Systems (LMS)